Contact CryptoDoctor

Support

For an order, account or report issue, please provide the order/report ID and a short description of the problem.

Never send a private key, seed phrase or wallet password to CryptoDoctor support.

Complaints

A complaint can be submitted at any time through the online form below.

Please include, where relevant:

• order or report ID;
• category: Report / Payment / Account / Privacy / Other;
• description of the issue; and
• a contact method for the response. An email address is optional if another supported response method is available.

After submission you will see a complaint reference ID that can be used for follow-up.

We may request additional information where reasonably necessary to investigate the issue or verify the relevant order/account.

Submitting a complaint does not affect mandatory rights available under applicable law.

Feedback

You may optionally rate your experience and tell us what worked or did not work. The rating and the message are both optional, and an email address is needed only if you want a reply.