Privacy Policy

1. The Short Version

We analyze public blockchain data. We never ask for and never store private keys or seed phrases. We collect the minimum needed to run the Service: wallet addresses you submit, an optional email, payment transaction identifiers, and basic usage analytics. We do not sell your personal data.

2. Information We Collect

Information you provide:

• Wallet addresses and token contract addresses you submit for analysis. These are already public on the blockchain; submitting them tells us you are interested in them.
• The wallet address you sign in with (if you use wallet sign-in) and the signature used to authenticate. Signatures cannot be used to move your funds.
• Email address, if you provide one for sign-in, receipts, or the weekly newsletter.
• Messages you send to support.

Information collected automatically:

• Usage data: pages visited, features used, report requests, timestamps, approximate location derived from IP, device and browser type.
• Cookies or similar technologies strictly necessary for the Service to function (session, security, preferences) and, if enabled, privacy-respecting analytics. We do not use advertising cookies.

Information from third parties:

• Payment status data from our crypto payment processor: invoice ID, transaction hash, currency, amount, and payment status. Blockchain transactions are public by design. We do not receive or store card numbers or bank details — we do not accept them at all.

Information we never collect: private keys, seed phrases, wallet passwords, or custody of your assets.

3. How We Use Information

We use information to: provide and improve the Service (generate reports, maintain your account, credit balance, and report history); process payments and prevent fraud and abuse; send transactional messages (receipts, report links) and, with your consent, the weekly Market Diagnosis email; comply with legal obligations; and analyze aggregate usage to improve the product.

Where laws such as the EU/UK GDPR apply, our legal bases are: performance of a contract (providing reports you order), legitimate interests (security, fraud prevention, product analytics), consent (newsletter, optional cookies), and legal obligation (accounting, sanctions compliance).

4. AI Processing

Report text is generated using third-party AI model providers. The data sent for generation consists of public blockchain data and derived metrics for the address you submitted — not your email or account information.

5. How We Share Information

We share information only with: service providers acting on our instructions (hosting, database, email delivery, payment processing, AI model providers, analytics); legal authorities when required by applicable law or to protect our rights, users, or the public; and a successor entity in the event of a merger, acquisition, or asset sale, under this Policy's protections. We do not sell personal data and do not share it with advertisers.

6. Data Retention

Account data and report history are kept while your account is active. Reports ordered without an account are kept for [12] months to keep your access link working. Payment records are kept as long as required by accounting and anti-fraud obligations. Analytics data is kept in aggregate form. You may request deletion at any time (Section 8); note that data recorded on public blockchains is outside anyone's ability to delete.

7. Security

We use industry-standard measures: encryption in transit, access controls, and separation of payment processing to specialized providers. No system is perfectly secure; you use the Service at your own risk. Protect your wallet and email — they are your keys to the account.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal data, object to or restrict certain processing, and withdraw consent (e.g., unsubscribe from the newsletter via the link in any email). To exercise rights, contact [email protected] from the email associated with your account, or sign a verification message with your account wallet. We respond within the time required by applicable law. You may also lodge a complaint with your local data protection authority.

9. International Transfers

We operate globally; your information may be processed in countries other than your own. Where required, we use appropriate safeguards (such as standard contractual clauses) for such transfers.

10. Children

The Service is not directed to persons under 18, and we do not knowingly collect data from them. If you believe a minor has provided us data, contact us and we will delete it.

11. Changes

We may update this Policy; the "Last updated" date will change and material changes will be announced on the website. Continued use after changes take effect constitutes acceptance.

12. Contact

Data controller: CryptoDoctor.ai · [REGISTERED ADDRESS] · [email protected]