Terms of Service

1. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement.

You may use the Service only where your use is lawful. We may restrict access where required by applicable law, sanctions, court order, regulator or other legal or compliance obligation.

2. Nature of the Service

CryptoDoctor is an automated, read-only software analytics service. Depending on the selected product, the Service analyses public blockchain addresses, token contracts and related public or third-party data and produces rule-based technical findings, scores, screening results and explanatory text.

The Service may use artificial intelligence to explain findings supplied by the deterministic analysis pipeline. AI is not intended to independently create the underlying numerical score or invent new technical findings.

CryptoDoctor does not require or request private keys or seed phrases for Wallet Checkup or Token Screening.

CryptoDoctor does not:

• hold, safeguard or control Virtual Assets or private keys on behalf of users;
• operate a wallet on behalf of users;
• execute, route, arrange, transmit, settle or match Virtual Asset transactions;
• exchange Virtual Assets for fiat currency or other Virtual Assets;
• manage, administer or dispose of a user's Virtual Assets;
• provide staking, lending, borrowing or yield services; or
• provide a personal recommendation concerning whether any person should acquire, dispose of, hold, transfer, exchange, stake, lend, borrow or otherwise transact in a Virtual Asset.

The Risk & Regulatory Disclaimer forms part of these Terms.

3. Diagnostic outputs and snapshots

Reports are generated from data available at a particular snapshot time. The report may display the snapshot timestamp, networks checked, data coverage and source information.

A score, screening status or finding is a technical output of the checks and methodology identified in the Service. It is not an assessment of investment suitability, expected return or future price performance.

Blockchain and market conditions can change rapidly. A later report may differ from an earlier report for the same address or token.

Where required data coverage is materially incomplete, we may refuse to generate or sell the report, clearly mark the report as incomplete, or provide only the functionality that can be delivered reliably.

4. Public addresses and ownership

A user may request analysis of a publicly visible blockchain address or token contract without owning or controlling it.

Submitting or viewing an address does not prove that the user owns, controls or is authorised by the owner of that address. CryptoDoctor does not infer ownership merely because a report was requested.

5. Accounts and authentication

Basic functionality may be available without creating an identified account.

Where account functionality is enabled, authentication may be offered through a pseudonymous account identifier, passkey, wallet signature and/or optional email, depending on the feature selected by the user.

An email address is not required unless the user chooses a feature that uses email, such as email sign-in, recovery, report delivery, notifications or support correspondence.

You are responsible for maintaining control of any passkey, wallet, email account, recovery code, device or other authentication method used to access your account.

A wallet signature used for authentication proves control of the signing wallet for that login event only. It does not transfer custody to us and does not establish ownership of a separate blockchain address analysed in a report.

We will never ask for your private key or seed phrase.

6. Orders, prices and checkout

Before checkout, the Service will display the service being purchased, price, material fees known to us, payment method, delivery method and any material restrictions applicable to the order.

A purchase is complete only when our systems receive a valid payment confirmation through the enabled payment channel and accept the order.

Where an invoice or quote has an expiry period, payment after expiry may require reconciliation and does not automatically create a right to immediate delivery.

We may reject, suspend or refund an order where reasonably necessary for legal, sanctions, fraud-prevention, security or technical reasons.

7. Payments

Prices are stated in US dollars. Payment is made directly on-chain: USDC on Base or USDT on TRON, sent to an address we display at checkout. There is no payment gateway and no card payment.

Each invoice quotes a unique amount that identifies your order, and is valid for the period shown at checkout. Send the exact amount quoted, on the stated network. Blockchain transfers are irreversible, and network fees are borne by you.

An underpaid, late or wrong-network transfer may not be credited automatically. It goes to manual reconciliation, and we will make reasonable efforts to match it to your order.

Payment availability may differ by country, user, asset or network. We do not promise that every payment method will be available to every user.

8. Delivery

A report is considered delivered when it is made available through the report link, account or other delivery channel stated at checkout.

Generation times shown on the website are estimates unless expressly stated otherwise.

If a paid report cannot be generated or delivered because of our technical failure, the Refund & Delivery Policy applies.

9. Guest links and sharing

A guest or shareable report may be accessible through an unlisted or secret link. Anyone who obtains that link may be able to access the report.

You are responsible for deciding whether to share such a link. Where visibility controls are available, enabling a public link may expose the analysed address and report content to third parties.

A shared report must retain the CryptoDoctor source identification and material disclaimer displayed by the Service.

10. Credits, packages and subscriptions

If credits, packages or subscriptions are offered, the commercial terms displayed at purchase apply.

Credits are contractual units that can be used only for eligible CryptoDoctor services. They are not money, a Virtual Asset, a deposit, stored value, security or investment product, and they have no cash redemption value except where mandatory law requires otherwise.

Subscription periods are prepaid and do not renew automatically. There is no automatic charge, and we do not represent manual prepayment as automatic renewal.

Any credit expiry, package expiry, renewal, cancellation or allocation terms must be shown before the user purchases that product.

11. Acceptable use

You must not:

• submit, solicit or attempt to obtain another person's private key, seed phrase or wallet credentials through the Service;
• interfere with, bypass or abuse rate limits, authentication, access controls or security measures;
• use automated access in a way that materially degrades the Service unless authorised by us;
• use the Service to facilitate fraud, theft, sanctions evasion, money laundering, market manipulation or other unlawful activity;
• use the Service to harass, dox or unlawfully surveil another person;
• misrepresent a CryptoDoctor report as investment advice, regulatory approval, certification, endorsement or independent smart-contract audit; or
• remove or materially alter disclaimers when redistributing a report in a manner that changes its meaning.

12. Third-party data and services

The Service may rely on blockchain nodes, explorers, token-security providers, market-data providers, AI providers, hosting services, email services and other third parties.

We do not control those third parties and cannot guarantee their uninterrupted availability, completeness or accuracy.

Third-party names and trademarks are the property of their respective owners. Reference to a third party does not imply endorsement or affiliation unless expressly stated.

13. Intellectual property

The CryptoDoctor software, interface, branding, report layout, methodology, original text and other proprietary content are owned by or licensed to CryptoDoctor, excluding public blockchain data and third-party materials.

Subject to these Terms, a user receives a limited, non-exclusive, non-transferable right to use a purchased report for personal or internal business purposes and to share it through functionality made available by the Service.

No right is granted to copy, reverse engineer, scrape, resell or commercially redistribute the Service or its report corpus except with our written permission or where applicable law expressly permits it.

14. No investment outcome warranty

CryptoDoctor does not warrant that a Health Score, screening result, finding or report predicts future price, return, liquidity, solvency, security, legitimacy or investment performance of any Virtual Asset, protocol, wallet or project.

A report can be correct as of its snapshot time and later become outdated because of new transactions, contract changes, liquidity changes, market movements, data-source updates or other events.

Nothing in these Terms excludes any right or remedy that cannot lawfully be excluded under applicable consumer-protection law.

15. Service availability

We aim to provide a reliable Service but do not guarantee uninterrupted availability. Maintenance, data-provider outages, blockchain congestion, cyber incidents and other events can delay or interrupt functionality.

We may change, suspend or discontinue a feature prospectively where reasonably necessary. For paid services, this does not remove remedies that apply to an undelivered or defective purchase.

16. Limitation of liability

To the maximum extent permitted by applicable law, CryptoDoctor is not liable for indirect, incidental, special or consequential losses arising solely from a user's investment, trading or transaction decision based on a report.

For a paid report, and to the maximum extent permitted by applicable law, our aggregate contractual liability arising from that specific report will not exceed the amount paid for that report, except where a greater liability cannot lawfully be excluded or limited.

Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for fraud, wilful misconduct or any other category for which exclusion or limitation is prohibited.

17. Refunds, defects and re-performance

Refunds, re-performance and other remedies are governed by the Refund & Delivery Policy and mandatory consumer rights.

A blanket "all sales final" rule does not apply where a service is not delivered, is materially defective, materially incomplete through our fault, or materially inconsistent with the description applicable at purchase where applicable law requires a remedy.

18. Suspension and termination

We may suspend or terminate access where reasonably necessary to protect the Service, comply with law or regulatory requirements, investigate abuse, respond to a security incident or prevent unlawful activity.

Where practicable and lawful, closure of an account will not by itself remove access to a validly delivered report if continued access can reasonably be maintained.

19. Changes to these Terms

We may update these Terms prospectively. The current version and effective date are published on this page.

Material changes will be notified to registered users where required by applicable law or where reasonably appropriate.

Changes do not retroactively alter a completed purchase except where required by law or expressly agreed. The document versions accepted at checkout are recorded with the order.

20. Governing law and disputes

CryptoDoctor is an online service and is not offered from or directed at any particular country or region.

Nothing in these Terms removes the protection of any mandatory consumer-protection law that applies to you and cannot lawfully be excluded, including your right to bring a claim in the forum that law gives you.

CryptoDoctor does not impose a pre-dispute arbitration clause on consumers.

You remain responsible for complying with the laws that apply to you, and may use the Service only where doing so is lawful.

21. Contact and complaints

Support: [email protected]

Legal and privacy: [email protected]

Complaints: cryptodoctor.ai/contact

We maintain an online complaint channel and will issue a reference or other tracking identifier for submitted complaints.